Frequently Asked Questions
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How To Care Your Hair
To keep your extensions, wigs, and bundles looking their best, treat them just like your own natural hair. Regular care is key—gently wash them often with sulfate-free shampoo and conditioner to remove buildup and maintain softness. Use a wide-tooth comb or your fingers to detangle from the ends upward, and always let them air dry when possible. Avoid excessive heat, and use heat protectant if styling. With proper maintenance, your hair will stay smooth, shiny, and beautiful for longer.
Will The Hair Tangle Or Shed
All hair—whether natural or extensions—can experience minimal shedding or tangling with regular use. However, with proper care, you can greatly reduce both. To prevent tangling, brush the hair daily using a wide-tooth comb or detangling brush, starting from the ends and working your way up. Keep the hair moisturized, avoid sleeping with wet hair, and wrap it with a satin scarf or bonnet at night. Shedding can be minimized by avoiding rough handling, excessive heat, and heavy products. Treat the hair gently and it will remain smooth, manageable, and long-lasting.
Can I Style And Color Hair
Yes, you can style and color the hair just like your natural hair. Our extensions, wigs, and bundles are premium hair, allowing you to curl, straighten, blow-dry, and even dye them to your desired look. For best results, we recommend using heat protectant before styling and having any coloring done by a professional to maintain the hair’s quality and longevity. With proper care, you can switch up your style confidently while keeping the hair healthy and vibrant.
What's The Return Or Exchange Policy
📦 Shipping Policy
At Glamamma Hair, we’re dedicated to delivering your order quickly, safely, and on time.
🕒 Processing Time
All orders are processed within 2 to 5 business days.
🚚 U.S. Shipping Options
- Free USPS Ground Advantage (2 to 5 business days after processing)
- USPS Priority Mail: $11.99 flat rate
-
USPS Express Mail: Rates calculated at checkout
Please contact us before placing an Express Mail order to confirm availability.
🌍 International Shipping
- Rates are calculated by USPS at checkout
- Custom duties or import taxes, if applicable, are the customer’s responsibility
⚠️ Address Accuracy
Please double-check your shipping information before checkout. Glamamma Hair is not responsible for delays or lost packages due to incorrect or incomplete addresses.
🔁 Return & Exchange Policy
Due to the nature of our products, we do not offer refunds.
Exchanges Only – Terms Apply
We accept exchanges on products that meet the following criteria:
- Unused and unopened
- In original packaging
- Request is made within 7 days of delivery
-
📬 Return Shipping:
Customers are responsible for return shipping costs unless the item was sent in error.
To request an exchange, please contact us at sales@glamamma.com with your order number and exchange details.
When will I receive my order?
📦 Shipping Policy
At Glamamma Hair, we’re dedicated to delivering your order quickly, safely, and on time.
🕒 Processing Time
All orders are processed within 2 to 5 business days.
🚚 U.S. Shipping Options
- Free USPS Ground Advantage (2 to 5 business days after processing)
- USPS Priority Mail: $11.99 flat rate
-
USPS Express Mail: Rates calculated at checkout
Please contact us before placing an Express Mail order to confirm availability.
🌍 International Shipping
- Rates are calculated by USPS at checkout
- Custom duties or import taxes, if applicable, are the customer’s responsibility
⚠️ Address Accuracy
Please double-check your shipping information before checkout. Glamamma Hair is not responsible for delays or lost packages due to incorrect or incomplete addresses.
🔁 Return & Exchange Policy
Due to the nature of our products, we do not offer refunds.
Exchanges Only – Terms Apply
We accept exchanges on products that meet the following criteria:
- Unused and unopened
- In original packaging
- Request is made within 7 days of delivery
-
📬 Return Shipping:
Customers are responsible for return shipping costs unless the item was sent in error.
To request an exchange, please contact us at sales@glamamma.com with your order number and exchange details.
